A third woman, Vikki Waterman, criticised a lack of transparency when it comes to Universal Credit, as she says the Government did not make it clear enough that people were receiving the additional amount in the first place, and that claimants should have been given more warning before the £20 uplift was pulled.
Ms Waterman said: “It’s not clear enough, it’s not loud enough. With them taking it away, we should have been informed.”